Community Support and Services

FOR AN EMERGENCY: dial 911 before any of these numbers

Crisis Assessment, Triage & Intake Evaluation 


River Valley Services Mobile Crisis Team 

24/7 Emergency Services: (860) 344-2100
Non-emergency: (860) 262-5239

Rushford Center 

(860) 346-0300
Triage and evaluation for adults in need of substance abuse services   

Middlesex Hospital Center for Behavioral Health 

(860) 343-4008
Comprehensive outpatient and inpatient behavioral health evaluation and treatment

Mental Health Treatment and Support Services 


River Valley Services 

(860) 262-5200
Local mental health authority and provider of 
comprehensive community mental health services

Gilead Community Services, Inc. 

(860) 343-5300
Residential, rehabilitative, case management, psychosocial and ACT services

Middlesex Hospital Center for Behavioral Health 

(860) 343-4008
Outpatient and inpatient psychiatric services

Community Health Center, Inc. 

(860) 347-6971
Case management and homeless outreach services

Kuhn Employment Opportunities 

(860) 347-8923
Supported employment services

St. Vincent de Paul 

(860) 344-0097
Case management and support services for residents of Liberty Commons

Substance Abuse Treatment and Support Services 

Rushford Center 

(860) 346-0300
Comprehensive substance abuse treatment services

The Connection, Inc. 

(860) 343-5500 ext: 2125
Outpatient and residential substance abuse treatment services

United Labor Agency 

(860) 347-8060 Mon thru Fri 8:30am-4:30pm
Vocational services for adults with addictions disorders

Housing and Homelessness Services 


Homeless Outreach Team 

(860) 262-5226
Provides street outreach to homeless adults and links to needed services

Shelter Plus Care Program 

(860) 262-5352
Housing subsidies and support services for homeless individuals and families

Emergency Shelters and Services 


Eddy Shelter 

Please call 211 for information 
Emergency shelter for homeless, single adults

American Red Cross 

(860) 347-8686
Emergency housing for homeless families

New Horizons 

(860) 347-3044
Emergency shelter for victims of domestic violence

Women's Center of Southeastern CT 

(860) 701-6000
Emergency shelter for victims of domestic violence for Lyme and Old Lyme

Sexual Assault Crisis Services of Central CT 

Emergency care for victims of sexual assault/domestic violence

Basic Needs 


Amazing Grace 

(860) 347-3222
Food Pantry for low-income individuals and families

St. Vincent de Paul Place 

(860) 244-0097
Soup kitchen for low-income individuals and families

Department of Social Services 

(860) 704-3100
Cash assistance and basic needs for low-income, unemployable, single adults (SAGA); 
health insurance (Medicaid) for low-income elderly and disabled

Community Renewal Team 

(860) 347-4465
Assistance for low-income individuals and families

Social Security Administration 

(860) 347-8562
Cash assistance and health insurance (Medicare) for the elderly and disabled

Support Groups 


NAMI - Connecticut 

(800) 215-3021
Support groups in Middletown and Old Lyme for family members of the mentally ill

Mental Health Association of Connecticut 

(800) 842-1501
Support groups for individuals and various psychiatric illnesses

Alcoholics Anonymous 

(800) 530-9511
12-step support groups for alcoholics

Narcotics Anonymous 

(800) 627-3543
12-step support groups for drug abusers


Support groups for family members of substance-abusing individuals

Oasis Center 

(860) 344-0551
Support groups and other services for individuals with HIV/AIDS

Medical Care and Services 


Community Health Center, Inc. 

(860) 347-6971
Comprehensive medical and dental services provided on a sliding fee scale

Middlesex Hospital Family Practice Residency Program 

(860) 358-4857
Medical Care provided on a sliding fee scale

Victim Services

Domestic Violence Hotline 

(888) 774-2900

Sexual Assault Hotline 

(800) 786-2929

CT Justice Department Office for Victim Services 

(860) 263-2760

Family Abuse

Child Abuse 

(800) 842-2288

Domestic Violence 

(888) 774-2900

Elder Abuse 

(888) 385-4225


Domestic Violence 

(888) 774-2900

Suicide Prevention 

(800) 237-8255

Sexual Assault 

(800) 786-2929

The Trevor Project LGBTQ Hotline 

(866) 488-7386

Teen Crisis 

Text: START to 741-741

Information and Referrals

CT United Way 


Durham Middlefield Youth and Family Services
(860) 349-0258