Welcome to Durham, CT

Welcome to the official website of the Town of Durham! Our town, nestled in the heart of Middlesex County, is a tapestry of scenic beauty, historic charm, and community spirit. Durham, with its serene landscapes and deep-rooted history, offers a unique blend of tranquility and vibrancy, embodying the essence of a quintessential small town.
This website is your digital window into Durham, providing a wealth of resources, latest updates, and a peek into the aspects that make our town extraordinary. Whether you're a long-time resident or a first-time visitor, we invite you to explore, connect, and discover all that Durham has to offer.
Latest News
This notice does not reflect any exemptions or credits for which you may qualify (e.g., elderly, veterans, blind, local exemptions, or abatements). These will be applied by the Assessor’s Office and reflected in your July 2026 tax bill.
⚠ Do NOT use the current mill rate to estimate your future taxes. The rate will change and using it now will result in an
inaccurate calculation.
Your current and proposed assessments, along with your property field card, are available for review at:
eQuality Informal Hearings
https://durham.equalitycama.com
If you believe your new assessment is incorrect, you may request an informal TELEPHONE hearing with a representative from eQuality Valuation Services.
• In-person hearings will not be held.
• Hearings are by appointment only and must be scheduled within 5 days of receiving your Revaluation Notice of Assessment Change.
• Appointments can be made online or by phone using the contact information below.
• You may submit supporting documentation by email to Durham@QDS.BIZ up to 2 days after your scheduled
appointment date.
"Revaluation" is a State-required mass appraisal process to determine the fair market value of all real property in a town, as
outlined in Section 12-62 of the Connecticut General Statutes.
Prior and Current Assessment
- The "Authorization Code" is the UNIQUE ID at the bottom of the assessment notice. This code is required in order to book an appointment.
- Appointment Scheduling Phone Number
- (860) 827-3049
- Appointment Timeframe: The last day to schedule is the day before the final day of hearings.
- Web Address to View New Assessment Data:
- Format: https://Durham.equalitycama.com
- Do not include "www." – this will result in an error.
- Note: The website is static—values will not change. The taxpayer must wait until the Results Notices are mailed.
All hearings are conducted via phone call. eQuality will call the taxpayer at their scheduled appointment time.
- Appointments can be scheduled online or by calling the call center at (860) 827-3049.
Appointment Durations
- Residential Properties: 15 minutes
- Commercial Properties: 20 minutes
- The Call Center is for appointment scheduling only and cannot answer questions.
- Any issues will be escalated to a dedicated Hearing Escalation Email, monitored throughout the day.
- If the taxpayer provides an email address, they will receive a confirmation email.
- No email address = no confirmation.
- eQuality will call from a number that may appear as "Unknown".
- If the taxpayer does not answer:
- We will make one additional attempt.
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- If still unanswered, the appointment will be marked as a No Show.
- Taxpayers may send documentation to a town-specific email: Durham@QDS.Biz
- Important:
- Documentation will only be reviewed if the taxpayer has either had a hearing or submitted a hearing form.
-
- Taxpayers have 3 days after their appointment to send supporting documents.
-
- The documentation email will remain open for 5 days after the final hearing date.
- Upon submission, taxpayers receive an automatic confirmation:
(Taxpayers should check their spam folder if they don’t see this reply.)
- After the documentation window closes, the auto-reply changes to:
Each appointment will be reviewed and decisioned by the Valuator.
- The property record will be marked as “Change” or “No Change” in the CAMA system.
- After all hearings are completed, taxpayers will receive a Results Notice with instructions on how to proceed with a Board of Assessment Appeals (BAA), if necessary. The results will be mailed no later than February 1.
- Back-to-Back Scheduling: Appointments are tightly scheduled. If a taxpayer misses their time, they must:
- Rebook (if still within the scheduling window),
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- Submit the hearing form within the hearing period
eQuality’s phone lines are reserved for municipal clients—not taxpayers. All taxpayer communication must follow the outlined informal hearing procedures.
Upcoming Meeting & Events
We can't spell Durham without U
Durham is a town with a rich history and strong agricultural roots. This video takes you through our tight-knit community, where every resident contributes to the unique fabric of Durham. Our story is as diverse and enduring as every individual who becomes a part of it. This is your invitation to dive into the narrative that makes Durham a charming and vibrant place.






